What is an outstation cab service?
Outstation cab services provide transportation between cities, allowing travelers to book a cab for a one-way trip, round trip, or multiple days.
How do I book an outstation cab?
You can book an outstation cab through our website, mobile app, or by calling customer support.
Can I book a cab for a round trip?
Yes, most outstation cab services offer round-trip bookings where the driver waits and brings you back after your trip.
Do I have to pay for both ways if I book a one-way trip?
Some cab providers charge only for one-way trips, while others may include return trip costs in the fare.
What types of cabs are available for outstation travel?
Options include Hatchbacks, Sedans, SUVs, and Luxury Cars.
How is the fare calculated for an outstation trip?
The fare is based on per km charge, minimum fare, toll charges, and driver allowance.
Is the fare inclusive of fuel, toll, and parking charges?
Fuel is included, but tolls and parking charges are extra.
What are the payment options?
We accept cash, UPI, debit/credit cards, and digital wallets.
Do I need to pay an advance amount?
Yes, an advance payment is required to confirm the booking.
Are there any hidden charges?
No, we maintain a transparent fare policy.
Can I modify my booking after confirmation?
Yes, modifications are allowed but may affect fare.
What is the cancellation policy?
Free cancellation is available within a specified period.
What if my cab does not arrive on time?
Contact customer support, and we will arrange an alternative cab.
Are the drivers verified?
Yes, all drivers undergo background checks and verification.
Can I request a specific driver?
Allocation is automatic, but repeat customers may request a preferred driver.
What safety measures are in place?
We provide GPS tracking, emergency contact options, and verified drivers.
Can I stop for food and breaks during the journey?
Yes, but excessive stops may increase the fare.
What should I do if I leave something in the cab?
Contact customer support immediately for lost-and-found assistance.
How much luggage can I carry?
Hatchbacks allow 1 suitcase, sedans 2, and SUVs 4.
Can I carry pets in the cab?
Some providers allow pets; check policies before booking.
Do you provide child seats?
Child seats are available on request.
Can I book a cab for multiple days?
Yes, you can rent a cab for multiple days.
Is there a night travel charge?
Yes, night charges apply after 10 PM.
Can I change my destination during the trip?
Yes, but route changes may affect fare.
Do you provide inter-state cab services?
Yes, with applicable inter-state taxes.
Who pays the toll charges?
Toll charges are usually not included in the base fare and must be paid by the passenger during the trip.
Are interstate taxes included in the fare?
No, state taxes and entry permits (if applicable) are additional charges borne by the passenger.
Is there an extra charge for luggage?
No, luggage is included in the fare, but exceeding the vehicle’s luggage capacity may require an upgrade to a bigger car.
Will I be charged for extra waiting time?
Yes, most providers allow a free waiting period (usually 15–30 minutes), after which additional charges apply per hour.
What happens if the trip exceeds the estimated distance?
If the actual distance exceeds the estimated kilometers, additional per-km charges will apply.
Are drivers allowed to refuse a trip?
Once a booking is confirmed, drivers are expected to complete the ride. However, cancellations may happen due to emergencies or unforeseen circumstances.
Can I ask the driver to take a different route?
Yes, you can request a preferred route, but it may affect the fare if it increases the total distance.
Do I need to tip the driver?
Tipping is optional and based on your satisfaction with the service.
What if the driver is rude or unprofessional?
You can report such behavior to customer support, and necessary action will be taken.
Can the driver refuse to drive at night?
No, but some drivers may prefer to rest during late-night hours. Always confirm before booking for night travel.
What should I do in case of an emergency?
Contact customer support or use emergency features in the app (if available). If necessary, dial local emergency numbers.
Is roadside assistance available during the journey?
Yes, most cab services have support in case of breakdowns, and a replacement cab may be provided.
Can I get a refund if my cab breaks down?
If a replacement vehicle is not provided within a reasonable time, some providers offer partial refunds.
What if I face issues with payment?
Reach out to customer support for assistance with failed transactions or incorrect fare deductions.
Is insurance included in the trip?
Some providers offer travel insurance, but it’s usually optional and chargeable.
Can I book an outstation cab for religious or pilgrimage tours?
Yes, many providers offer customized travel plans for pilgrimages.
Do you offer sightseeing or local tour packages?
Yes, some services have city tour packages where you can visit multiple attractions.
Can I book a cab for elderly passengers?
Yes, and you can request additional assistance like slow driving and extra stops.
Are there cabs available for specially-abled passengers?
Some providers offer wheelchair-accessible vehicles on request.
Can I use outstation cabs for special events like weddings?
Yes, wedding car rentals are available, including luxury vehicles.
Can I pre-book an outstation cab in advance?
Yes, you can pre-book weeks or months in advance.
Do you provide luxury or premium cars?
Yes, luxury cars are available on request.
Is Wi-Fi available in the cab?
Some cabs provide Wi-Fi; confirm before booking.
Can I request a female driver?
Female drivers are available on request, subject to availability.